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Wealthsimple employee
Wealthsimple employee

Need help? We’re here for you. Our Clients Success team and advisors are here to answer all your questions - from transferring an account to making a financial plan.

Note: if you have a Wealthsimple Tax question please submit a request by email as we do not currently support phone for this product.

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Are you a Premium or Generation client? Visit the Wealthsimple app for priority support.

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Reach us by phone

You can reach our Client Success team by phone at 1-855-255-9038

Monday-Friday: 8am - 8pm (ET)
Saturday & Sunday: 9am - 5pm (ET)

Note: if you have a Wealthsimple Tax question please submit a request by email as we do not currently support phone for this product.

* Business hours may be subject to change on holidays

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Resolving an outstanding balance

Our Resolutions team is available to support with negative account balances. Reach us by phone at 1-888-890-3410 on weekdays between 8am - 8pm (ET), or by email at resolutions@wealthsimple.com.