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Our Client Success team will be available 9 AM to 5PM EST on Monday February 17th. We’ll be back to our regular hours of 9 AM to 6 PM EST on Tuesday February 18th. If you need immediate assistance, try our Virtual Assistant who is able to help 24/7.

Contact us

Need help? We’re here for you.

Chat with us

Connect with our team during business hours or get answers from our virtual assistant by clicking the chat icon in the bottom right corner of your screen.

  • Monday: 9 am - 6pm (ET)

  • Tuesday: 9 am - 6pm (ET)

  • Wednesday: 9 am - 6pm (ET)

  • Thursday: 9 am - 6pm (ET)

  • Friday: 9 am - 6pm (ET)

  • Saturday & Sunday: Closed

  • Business hours may be subject to change on holidays

Reach us by phone

You can reach our Client Success team by phone at

.

  • Monday: 9 am - 6pm (ET)

  • Tuesday: 9 am - 6pm (ET)

  • Wednesday: 9 am - 6pm (ET)

  • Thursday: 9 am - 6pm (ET)

  • Friday: 9 am - 6pm (ET)

  • Saturday & Sunday: Closed

  • Business hours may be subject to change on holidays

Tax support

For Wealthsimple Tax inquiries, please email us at tax@wealthsimple.com - phone support is not available.

For one-on-one expert advice, check out the Wealthsimple Tax Pro Plan.

Resolving an outstanding balance

Our Resolutions team is available to support with negative account balances. Reach us by phone at

on weekdays between 9am - 6pm (ET).