Contact us
Need help? We’re here for you. Our Client Success team and advisors are here to answer all your questions - from transferring an account to making a financial plan.
Tax support
For Wealthsimple Tax inquiries, please email us at tax@wealthsimple.com or chat with our virtual assistant anytime - phone support is not available.
Chat with us
We’re here for you in real-time. Get answers fast from our Virtual Assistant 24/7, or connect with our team during business hours.
- Monday: 9 am - 6pm (ET)
- Tuesday: 9 am - 6pm (ET)
- Wednesday: 9 am - 6pm (ET)
- Thursday: 9 am - 6pm (ET)
Friday: 9 am - 6pm (ET)
Saturday & Sunday: Closed
Reach us by phone
You can reach our Client Success team by phone at 1-855-255-9038.
- Monday: 9 am - 6pm (ET)
- Tuesday: 9 am - 6pm (ET)
- Wednesday: 9 am - 6pm (ET)
- Thursday: 9 am - 6pm (ET)
Friday: 9 am - 6pm (ET)
Saturday & Sunday: Closed
Resolving an outstanding balance
Our Resolutions team is available to support with negative account balances. Reach us by phone at 1-888-890-3410 on weekdays between 9am - 6pm (ET), or by email at resolutions@wealthsimple.com.