Contact us
Need help? We’re here for you. Our Client Success team and advisors are here to answer all your questions - from transferring an account to making a financial plan.
Reach us by phone
You can reach our Client Success team by phone at
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Monday: 9 am - 6pm (ET)
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Tuesday: 9 am - 6pm (ET)
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Wednesday: 9 am - 6pm (ET)
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Thursday: 9 am - 6pm (ET)
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Friday: 9 am - 6pm (ET)
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Saturday & Sunday: Closed
Chat with us
Connect with our team during business hours or get answers from our virtual assistant by clicking the chat icon in the bottom right corner of your screen.
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Monday: 9 am - 6pm (ET)
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Tuesday: 9 am - 6pm (ET)
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Wednesday: 9 am - 6pm (ET)
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Thursday: 9 am - 6pm (ET)
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Friday: 9 am - 6pm (ET)
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Saturday & Sunday: Closed
Tax support
For Wealthsimple Tax inquiries, please email us at tax@wealthsimple.com - phone support is not available.
Resolving an outstanding balance
Our Resolutions team is available to support with negative account balances. Reach us by phone at