Our Client Success team will be available 9 AM to 5PM EST on Friday March 29th. We’ll be back to our regular hours of 9 AM to 6 PM EST on Monday April 1st. If you need immediate assistance, try our Virtual Assistant who is able to help 24/7.

Contact us

Need help? We’re here for you. Our Client Success team and advisors are here to answer all your questions - from transferring an account to making a financial plan.

Tax support

For Wealthsimple Tax inquiries, please email us at tax@wealthsimple.com or chat with our virtual assistant anytime - phone support is not available.

For one-on-one expert advice, check out the Wealthsimple Tax Pro Plan.

Chat with us

We’re here for you in real-time. Get answers fast from our Virtual Assistant 24/7, or connect with our team during business hours.

  • Monday: 9 am - 6pm (ET)
  • Tuesday: 9 am - 6pm (ET)
  • Wednesday: 9 am - 6pm (ET)
  • Thursday: 9 am - 6pm (ET)
  • Friday: 9 am - 6pm (ET)

  • Saturday & Sunday: Closed

  • Business hours may be subject to change on holidays

Reach us by phone

You can reach our Client Success team by phone at 1-855-255-9038.

  • Monday: 9 am - 6pm (ET)
  • Tuesday: 9 am - 6pm (ET)
  • Wednesday: 9 am - 6pm (ET)
  • Thursday: 9 am - 6pm (ET)
  • Friday: 9 am - 6pm (ET)

  • Saturday & Sunday: Closed

  • Business hours may be subject to change on holidays

Resolving an outstanding balance

Our Resolutions team is available to support with negative account balances. Reach us by phone at 1-888-890-3410 on weekdays between 9am - 6pm (ET), or by email at resolutions@wealthsimple.com.