Contact
Need help? We’re here for you. Our Clients Success team and Portfolio Managers are here to answer all your questions - from transferring an account to making a financial plan.
Chat with us
We're here for you in real-time.
- Get answers fast from our Virtual Assistant 24/7, or
- Connect with our team during business hours
Monday-Friday: 8am - 8pm (ET)
Saturday & Sunday: 9am - 5pm (ET)
* Business hours may be subject to change on holidays
Reach us by phone
Open now
You can reach our Client Success team by phone at 1-855-255-9038
Monday-Friday: 8am - 8pm (ET)
Saturday & Sunday: 9am - 5pm (ET)
* Business hours may be subject to change on holidays
File a complaint
We’re here for you. If you’re unsatisfied with your experience, learn more about ways to file a complaint.
Learn more
Resolving an outstanding balance
Our Resolutions team is available to support with negative account balances. Reach us by phone at 1-888-890-3410 on weekdays between 8am - 8pm (ET), or by email at resolutions@wealthsimple.com.
