Contact

Wealthsimple employeeWealthsimple employeeWealthsimple employee

Need help? We’re here for you. Our Clients Success team and Portfolio Managers are here to answer all your questions - from transferring an account to making a financial plan.

Chat with us

We're here for you in real-time.

  • Get answers fast from our Virtual Assistant 24/7, or
  • Connect with our team during business hours
Monday-Friday: 8am - 8pm (ET)
Saturday & Sunday: 9am - 5pm (ET)

* Business hours may be subject to change on holidays

Reach us by email

You can contact us at anytime 24/7.

Submit a request

Reach us by phone

Open now

You can reach our Client Success team by phone at 1-855-255-9038

Monday-Friday: 8am - 8pm (ET)
Saturday & Sunday: 9am - 5pm (ET)

* Business hours may be subject to change on holidays

File a complaint

We’re here for you. If you’re unsatisfied with your experience, learn more about ways to file a complaint.

Learn more

Resolving an outstanding balance

Our Resolutions team is available to support with negative account balances. Reach us by phone at 1-888-890-3410 on weekdays between 8am - 8pm (ET), or by email at resolutions@wealthsimple.com.