Article header

News

We Were Not Living Up To Our Principles. Here's What We Are Doing About It

We believe Black lives matter. We are committed to building a more diverse team, and to supporting our Black communities.

We live in a different world now than we did a month ago. The death of George Floyd, yet another Black person killed at the hands of police, was the catalyst that caused great swaths of our society to wake up and demand change. Inside Wealthsimple, this last month has been one of learning — and unlearning. We’ve taken a critical look at ourselves, the ways we have been part of the problem, and what we need to do better.

As part of this reckoning process we have begun to identify the ways we’ve fallen short of the standards we set for ourselves when the company was founded. We wanted to share some of those with you here.

The Results of our Diversity and Inclusion Study

In our charter and Culture Manual, we state clearly that central to our mission is to be a company that reflects the diversity of our community. That principle is not only important for building a just society, but vital to our goal to create powerful financial tools for the many, and not just the few.

To that end, we’ve conducted two voluntary, internal surveys to measure our own diversity and the sense of inclusion employees feel. The reason they are voluntary is that requiring employees to complete the survey feels counter to its spirit. Our first survey was commissioned in 2018, and though the data left a lot of room for improvement, we made the results public. Our second survey was commissioned earlier this year, and we are now making the results public.

It shows that we’re not moving to meet our goals fast enough and that in some areas we’re not making any progress at all. That point is especially clear when it comes to our lack of Black team members and decision makers.

Here are the results, grouped into the race/ethnicity categories employees self-selected:

  • White (62%)

  • East Asian (11%)

  • South Asian (9%)

  • Not Specified (6%)

  • All Others (4%)

  • Latin American (3%)

  • Southeast Asian (3%)

  • Arab (2%)

Our board, which isn’t measured by the Diversity + Inclusion survey, has also lacked diversity. Currently, only 2 of 10 members are women; 2 members are POC; 0 members are Black. We must do better.

There’s an important asterisk to our survey. Only 76% of employees completed it, which, though this is above average for these types of surveys, is nonetheless a problem. It’s impossible to get an accurate picture of our workforce, and our diversity, without a figure much closer to 100%. There is also a glaring absence of data on Black employees. That’s because fewer than 5 employees identified themselves as Black in the survey. Which means we have very few Black team members, but it also means that some of our Black team members didn’t feel comfortable completing our survey. That’s in part because, in a workplace that lacks diversity, this survey functionally ceases to be anonymous. If there are only two Black female employees, it’s hard to see how you wouldn’t be identified.

That just underlines the truth that the changes we need to make are substantial.

How We Are Changing Our Team and Our Culture

This is going to be a process, and we’ve just begun. This is where we are now.

We’re making changes to our recruiting and hiring practices

We can’t change the makeup of our team without changing the process we use to hire people. Like a lot of tech companies, we’ve relied heavily on referrals. This will change. Instead, we will spend the time and resources to seek diverse candidates outside of our networks.

We will hold ourselves accountable not only to hire a more diverse team and have more Black team members, but to bring more diverse voices into our decision making processes and have more Black team members in leadership positions.

We’re also bringing in experts to help educate our workforce

Our leadership teams will now participate yearly in anti-racism, unconscious bias and diversity + inclusion training. All other employees will also be encouraged to take part.

We will work to build trust

Lack of diversity is a feedback loop. When you don’t have many Black employees, for instance, you become a less desirable place for prospective Black employees to decide to work. Another key component of building trust is to hold ourselves accountable to the commitments above. So we will be transparent about how and if we’re fulfilling them. Which brings us to the next point.

We will be transparent about how we’re meeting our goals

We will increase the frequency of our diversity and inclusion survey to be annual. And we will publicly release that data every year.

We will also work to build an environment where everyone feels comfortable participating in these surveys, especially our BIPOC employees. This will come not just from better recruitment and hiring practices which will change the makeup of our team, but by fostering a culture of trust.

How We Are Supporting Our Black Communities

We also recognize we haven’t been doing enough for our Black communities in Canada. Again, this will be a long process, but here’s where we’re starting.

A $25,000 Donation to Black Health Alliance

The Black Health Alliance is an organization based in Toronto dedicated to improving the health and well-being of Black communities in Canada, which are fighting two profound health crises - COVID-19, which disproportionately affects the Black community, and living in systemic racism. This is an organization that provides crucial help to lessen the impact of these crises.

We don’t believe making a donation is, in itself, enough. But we know that the Black Health Alliance was better positioned to help the Black community right now than we were.

We will work with a more diverse set of creative partners

Our marketing and advertising work has relied too heavily on white creative partners. We’re committed to amplifying the voices of Black, Indigenous, and People of Colour, in the stories we tell in our Magazine, and in finding artists, directors and writers with whom to partner to make our advertising and marketing work. Our first step will be to conduct a diversity audit of our partners, past and present. From there, we will set measurable quotas for our work moving forward and share them with you in our next update.

The Wealthsimple Foundation Will Now Manage, for Free, All RESP Accounts for Families that Qualify for the Canada Learning Bond

We founded the Wealthsimple Foundation in 2018 to help marginalized Canadian children get access to one of the most powerful levers for empowerment: higher education.

More than 1,600 children have received the Canadian Learning Bond money through the Foundation since then. Our goal is to work with community partners (like Pathways to Education and SmartSAVER) to help 100,000 children open an RESP account over the next 5 years.

Change, when it’s meaningful, can be slow-moving. In the midst of making the decisions we’ve talked about above, we’ve also started a Diversity Task Force made up of our Chief Executive Officer (Michael Katchen), Chief Financial Officer (Leen Li), Chief People Officer (Marina Harris), and six members of our team who have different lived experiences. This is just the start. We will keep you informed about what we do next, and we pledge that you will hear from us again by August 31, 2020.

Wealthsimple uses technology and smart, friendly humans to help you grow and manage your money. Invest, save, trade, and even do your taxes in a better, simpler way.

Money Diaries

"I DON’T KNEEL DOWN AT THE ALTAR OF THE ALMIGHTY DOLLAR. THAT’S NOT FOR ME."

Spike Lee Tells Us Why He Never Feels Bad Asking for Money

subscribe

Get the best stories from our magazine every month

Sign up for our email newsletter

  • News

    'Tomorrow Begins Today' is Not Just an Ad Campaign

    We partnered with Jonathan Alric from the French electronic duo The Blaze to make a series of ads about the big, small, beautiful, life-changing moments that define our lives in 2019, and our futures.

  • News

    We Made Sweatshirts!

    Our collaboration with superstar designer Jed Heuer might have produced the coolest sweatshirt ever (and probably the best brand swag in the universe)

  • News

    We're Helping WNBA Star Skylar Diggins-Smith Fight for Fair Pay

    A few months ago, Wealthsimple helped Diggins-Smith tell her story about pay inequality in professional sports. Now we're standing with her again.

  • News

    NBA Rookie Mikal Bridges Didn’t Want an Endorsement. He Wanted a Future.

    Careers in professional sports are notoriously uncertain. That's why NBA rookie Mikal Bridges got a long-term investment portfolio instead of a regular endorsement.

  • News

    We Published Our Own Print Magazine

    Yes! A real print magazine. To touch, smell, and use to both entertain yourself and become a bona fide financial genius. Why did we do it? We're so glad you asked.

  • News

    We Studied Ourselves: Wealthsimple’s First Diversity Report

    We wanted to measure diversity and inclusivity so we anonymously asked Wealthsimple employees about it. The results weren’t what we hoped for, but that’s not why we did it.

  • News

    Introducing Roundup. Automatically Invest Your Spare Change.

    We've created a new way to turn spending your money into investing your money. Roundup lets you — you guessed it — round up your credit and debit card purchases, so your spare change works harder.

  • News

    Wealthsimple Trade Is Here — Meet Canada’s $0 Commission Stock Trading App

    You’ll be able to trade stocks and ETFs with no commissions, on your phone, all with a beautifully intuitive app. Sign up now so you’re first in line when we launch.

Meet Wealthsimple

Get rich slow

Powerful financial tools to help you grow and manage your money. Get started now.

Learn moreright arrow icon

Our best stories, once a month.

Sign up for our newsletter

browse by category

Wealthsimple Magazine tells compelling, thoughtful, and unique stories about money through the lens of local, creative, and influential people.

The content on this site is produced by Wealthsimple Technologies Inc. and is for informational purposes only. The content is not intended to be investment advice or any other kind of professional advice. Before taking any action based on this content you should consult a professional. We do not endorse any third parties referenced on this site. When you invest, your money is at risk and it is possible that you may lose some or all of your investment. Past performance is not a guarantee of future results. Historical returns, hypothetical returns, expected returns and images included in this content are for illustrative purposes only. By using this website, you accept our (Terms of Use) and (Privacy Policy). Copyright 2020 Wealthsimple Technologies Inc.

;